Terms and conditions
1. Introduction
These Terms and Conditions ("Terms") govern your use of our online casino service (the "Service"). By using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
2. Eligibility
You must be at least 18 years old to use the Service. You are only permitted to have one account with us. We reserve the right to restrict access to our Service in certain countries or jurisdictions.
3. Account Registration and Login
To register an account, you must provide accurate and complete information about yourself. You will need to create a username and password, which you agree to keep confidential. You can log into your account using these credentials.
4. Games and Software Providers
We offer a wide range of games from various software providers. We do not guarantee the availability or accuracy of all games at all times. Our game selection is subject to change without notice.
5. Bonuses and Promotions
We may offer bonuses and promotions to our users. These offers are subject to specific terms and conditions, which we will make available on our website. You must comply with these terms and conditions to be eligible for a bonus or promotion.
6. Payment Methods and Banking Terms
You can deposit funds into your account using various payment methods. We reserve the right to limit or suspend your ability to deposit funds at any time. Withdrawal requests will be processed within 3-10 business days, subject to verification of your identity and compliance with these Terms.
7. Bonus Terms and Conditions
To be eligible for a bonus, you must comply with the specific terms and conditions for that bonus. These may include wagering requirements, maximum bets, and game restrictions. You agree to comply with all applicable laws and regulations in relation to bonuses and promotions.
8. Deposit and Withdrawal Limits
We reserve the right to set deposit and withdrawal limits at any time without notice. You must comply with these limits when using our Service.
9. Account Restrictions
You may not use your account for any unlawful or unauthorized purpose. We reserve the right to restrict access to your account at any time without notice.
10. Security and Fair Play
We take reasonable steps to ensure the security and fairness of our games. However, we do not guarantee that our games are completely secure or fair. You agree to comply with all applicable laws and regulations in relation to online gaming.
11. Customer Support
We offer customer support through various channels, including live chat and email. We aim to respond to your queries within 24 hours.
12. Responsible Gaming
We encourage responsible gaming practices. If you feel that your gaming is becoming problematic, please contact us using the details provided in our website.
13. Governing Law
These Terms are governed by the laws of Curacao. Any disputes arising from these Terms will be resolved through arbitration in accordance with the rules of the Curacao Gaming Authority.
14. Changes to These Terms
We reserve the right to change these Terms at any time without notice. Your continued use of the Service after a change has been made will be deemed acceptance of the new terms.
By using our Service, you acknowledge that you have read and understood these Terms and Conditions.